you know, this is -- this is, you know, modern technology. it doesn't take a rocket scientist to know that we need power, we need gas down here right away. that's it. >> diane, as a mom, what's it like to see your kids going through this? >> this is devastating. i mean, my youngest is 8 years old. i have to dress him in layers. we have to do homework with blankets, not just one blanket, two, three blankets on and he's freezing, and i have to like keep him on my lap and make him do homework with me. believe me, i've had offers for people to take us in and get hot showers and i thank them from the bottom of my heart, but i can't leave my home. i can't leave -- i'm afraid to leave my home. i don't want what i have left to be taken from me and for my kids to be even more devastated than what they are, and to watch my kids shiver and say oh, mom, when are we even going to have like heat in this house, it's so cold, why are the windows open, and to try to explain to an 8-year-old, no, vin, the windows aren't open, it's hard. it's hard. it breaks my